07 erekPrivacy Policy
This page describes what we collect when you use 07 erek and how we keep that data protected. We at 07 erek handle your personal information—email, phone number, identity documents, payment details, account history—according to standard data-protection practices. Our commitment is transparency: we tell you exactly what we collect, why, and who has access to it.
Whether you access 07 erek via Android APK, iOS browser, or desktop, your data travels over encrypted connections (HTTPS). We store account information on servers that may sit outside your jurisdiction, and we process payments through licensed third-party processors integrated with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Your privacy rights and our obligations are outlined below.
We do not sell or trade your personal data to marketing firms or data brokers. We do not share your KYC documents, payment methods, or account balance with anyone outside our operations team unless required by law or your explicit consent.
What we collect and why
We at 07 erek collect several categories of data when you register and use our platform. Your email address and phone number are collected during registration so we can verify your identity, send account alerts, and help you reset your password. We ask for your full legal name, date of birth, and a government-issued ID (KTP, passport, or driving licence) to comply with Know Your Customer (KYC) anti-money-laundering regulations. We store photos of your ID and a selfie you provide—these are encrypted and kept in secure storage for compliance and fraud prevention.
When you make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, or a bank virtual account (e-wallet, mobile banking, local payment, online payment), we record the transaction amount, date, payment method, and outcome (approved or declined). We do not store your full payment card details or e-wallet passwords—those are handled by our third-party payment processors. We also collect your gaming activity: bets placed, results, withdrawals, and account balance history. This data helps us detect fraud, resolve disputes, and comply with our own audit requirements.
We collect technical data when you use our platform on Android or iOS: your device type, operating system version, app version, IP address, and browser type. We use this information to debug technical issues, optimize our app performance, and detect unauthorized access. We may also collect location data (city-level only, never precise GPS) to enforce jurisdiction restrictions and route support tickets to regional teams serving Jakarta, Surabaya, Bandung, or Medan.
How we use your data
We at 07 erek use your personal data for specific operational purposes. Your email and phone number enable us to send push notifications about Liga 1 match schedules, live-dealer game availability, withdrawal confirmations, and security alerts. Your KYC data (ID and photo) is used only for account verification and is not shared with third parties except as required by law. Your payment and gaming history helps us detect fraudulent activity, verify account ownership during withdrawals, and generate transaction statements you request.
We do not use your data for marketing purposes without your consent. We do not sell your data to external advertisers or data brokers. We may share anonymized, aggregated statistics with our operations team (e.g., "5,000 Liga 1 bets placed this week") but never individual account details. If authorities request your account information as part of a legal investigation, we comply with lawful orders but will notify you unless legally prohibited.
Third-party processors and data location
We at 07 erek rely on third-party processors for critical functions. Payment processors (integrated with e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) handle your e-wallet and bank authorizations. We share only the minimum data they need: transaction amount, your account ID (not your full identity), and outcome. Cloud storage providers host our servers, which may sit outside Indonesia. We use industry-standard encryption for data in transit and at rest, but we cannot guarantee standard security practices against all possible attacks.
Our live-dealer tables stream from licensed studios that may be located in Southeast Asia or elsewhere. When you join a live blackjack or roulette session, your username and session data are visible to other players at your table. We do not transmit your payment details or KYC documents to the studio—those stay on our platform.
- Data retention
- We keep your account data for as long as your account is active, plus five years after closure for regulatory compliance. KYC documents and transaction records are retained for at least seven years.
- Encryption standard
- We use HTTPS (TLS 1.2+) for all web traffic and AES-256 for stored sensitive data. Our Android APK and iOS browser sessions are protected with certificate pinning.
- Breach notification
- If we discover a data breach affecting your personal information, we notify you via email or SMS within a reasonable timeframe and provide guidance on protective steps.
Your rights and our commitments
We at 07 erek recognize your right to access, update, and delete your personal data. You can review your account information, payment history, and KYC status anytime by logging into your 07 erek account. You can request a copy of all data we hold about you by contacting our support team via in-app chat or email. We will provide this information within 30 days in a standard format.
You have the right to request correction of inaccurate data (e.g., if your name is misspelled in your KYC record) and to request deletion of data we no longer need to retain. However, we may retain some data longer than you request if required by law (e.g., anti-money-laundering regulations, tax codes). You can also request that we limit how we use your data—for example, you can opt out of push notifications while keeping your account active. To exercise these rights, contact our support team with your request and account ID.
Data protection during holidays and peak periods
We at 07 erek maintain the same data security standards year-round, including during national holidays like Idul Fitri, Idul Adha, Imlek, Christmas, and New Year. Our automated systems continue to encrypt and protect your data even when our support team operates on reduced hours. We do not delete or downgrade security practices during holidays. If you experience a security concern during a holiday period, reach out to our support team—response times may be longer, but we prioritize urgent cases.
Contact and grievances
If you have questions about our privacy practices or want to file a data-protection grievance, our support team is available via in-app chat and email during standard business hours. We also accept written requests to our operational address. All inquiries related to privacy, data access, or account security should reference your account ID or email so we can identify your account quickly.
We commit to responding to data-access requests within 30 days and to data-deletion requests within 60 days (subject to legal retention requirements). If you are unsatisfied with our response, you may escalate to your local data-protection authority or file a formal complaint. Our Terms & Conditions (linked in every page footer) cover dispute resolution and jurisdiction.
Summary of our 07 erek privacy approach
We at 07 erek collect your email, phone, identity documents, payment details, and gaming history to operate our platform, verify your identity, process payments, and detect fraud. We encrypt all data in transit and at rest, do not share your information with external marketers, and comply with data-protection laws applicable to our jurisdiction.
Your data is processed by our operations team and third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We may store data on servers outside Indonesia. You have the right to access, update, and delete your personal information—contact our support team to exercise these rights. We notify you of breaches, honor opt-out requests, and retain data only as long as legally required.
This privacy policy applies to all 07 erek services: sportsbook (Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports (Mobile Legends, Free Fire, PUBG Mobile), and lottery. It complies with our jurisdiction's data laws and our Terms & Conditions. We reserve the right to update this policy; changes will be posted on this page with a revision date.
We document our 07 erek privacy practices to ensure transparency and compliance with data-protection standards applicable to our service area and user base.